Category: Property

Stop Package Theft – Simple Steps You Can Take To Avoid Losses

With the rise of Amazon, Etsy, and other Internet businesses there has been a marked increase for many in the amount of package deliveries.  The convenience of home delivery and the vast array of products online, many at discount prices, has been a boon for customers around the world.  Unfortunately, these deliveries have also presented a new easy target for theft in many places.  That has been the case in my neighborhood, so I wanted to share some tools I use to reduce the risk of theft.

This man wants to steal your packaged trinkets. Credit: https://www.flickr.com/photos/saxonmoseley/288741595/
This man wants to steal your packaged trinkets. Credit: https://www.flickr.com/photos/saxonmoseley/288741595/

 

Sign up for package delivery alerts

  • FedEx – Create and account, “My Profile”, via the link at the top right for a multitude of options regarding your packages.  Use the “Delivery Manager” to set specific actions for when a package arrives so you don’t miss it.  My method is to receive a text message when the package is delivered – it usually arrives within a minute of the package delivery.  You can also do other things like set a Vacation Hold to avoid packages sitting on the porch while you’re gone.
  • UPS – Create an account via link at top “New User” for options similar to those available on FedEx, though I find the FedEx site more polished and with more options.  Use “Delivery Alerts” to set specific actions for package deliveries.  As with FedEx, I use text alerts when a package arrives.  If you prefer to know in advance, you can get email or text alerts the day of or day before a package arrives.
  • USPS – USPS does not currently have the same breadth of tools as UPS and FedEx, but you can still create an account with some useful tools.  Use the “Register / Sign In” link at the top right to start.  I primarily use USPS to hold mail delivery while we’re out of town.  Hopefully they’ll add package delivery options in the near future.
  • OnTrac – In San Diego, OnTrac completes a fair amount of deliveries for Amazon though it seems recently that USPS is doing more of that work.  Their website options are very limited, and from conversations with company representatives they do not have similar tools to those for other delivery providers.

Know your neighbors

  • No one knows your habits and schedule like your neighbors.  Creepy, right?  Exchange your contact information with your neighbors and be a nice person and they’ll probably be happy to pick up a package that’s sitting on your porch if you’d like.  If you have the delivery notifications mentioned above set up, you can even call them when there’s a package at your place.  Your neighbor probably doesn’t have a formal registration system, but cookies are usually a good starting point.

Install a security camera

  • I installed a security camera above our front door to record anyone coming to our home or passing by.  It’s also visible from the street so hopefully acts as a deterrent to those considering approaching with ill intent.  I opted for the Dropcam Pro due to ease of installation, price point, and low monthly fee structure (which is optional).  It cost me $149 plus $10 per month for 7-day online recording, so I can review the tape and save clips if anything happens.  The price per month per camera decreases quite a bit if you add additional cameras.
Our front door camera and grumpy old man sign.
Our front door camera and grumpy old man sign.

 

Report thefts that do occur

  • If you do have a package taken, or other items stolen make sure to report it to the police.  Chances are that you won’t get your item back, but the theft will be entered in the official system and may result in increased patrols or better data for the police to address area issues.  If they don’t know, they can’t help.

Have you had packages stolen from your property?  Have other tips to avoid this problem?  Share them, I’d love to hear.  Cheers!

Common Ground on Airbnb in San Diego

The debate about short-term rentals, including sites like Airbnb, Flipkey, VRBO, and Craigslist continues in San Diego.  The San Diego City Council Smart Growth & Land Use Committee held a public hearing on April 22nd that was attended by hundreds and will be continued in a hearing to be held on May 29th.  To date, four council members have issued memos on the issue (click links for full memos):

San Diegans waiting to attend the April 22nd hearing
San Diegans waiting to attend the April 22nd hearing

While there are a broad number of issues that have been raised, there are also some very major points that nearly everyone agrees on.  These basic points should be the baseline for any proposed rules or regulations.  They include:

  • Everyone should pay the hotel taxes due
    • Anyone renting out a property or a part of a property is responsible for timely and full payment of the San Diego hotel taxes – for most, that is a transient occupancy tax of 10.5% and a tourism marketing district assessment of .55%. (For more details on the taxes click here.) These taxes are not being debated although the City Treasurer could do more to improve the payment system including acceptance of credit card payments, a payment profile system to save account information and history, and acceptance of zero due filings.  Additional staff for the Treasurer’s office to collect back taxes would likely pay for itself many times over in addressing current non-compliant properties.
  • Owner-occupied properties should be allowed to host guests
    • The horror stories of late-night parties, loud noise, and heaps of trash no doubt reflect reality in some instances.  These types of issues are far more likely to occur in a non-owner occupied property.  I have heard very few people that want to prevent a widower from renting a room in their house, or a young couple trying to pay bills renting a spare bedroom.  Home owners should not be curtailed in their ability to rent space on their own property.  There do not seem to be many San Diegans that would agree with the City Attorney prosecuting a retiree in Burlingame for renting rooms in her own home. (Other than perhaps her private investigator neighbors.)
  • Enforcement of existing nuisance laws and fines for bad actors
    • Late-night noise, property damage, trespassing, and other issues have existing laws on the books.  These should be enforced and property owners held responsible for the behavior taking place on their property.  Additionally, most parties support fines for bad actors on an escalating scale.

Hopefully the city council will take these common ground, and common sense, items as a starting point for any proposals put forward.  Other issues remain and will likely be contentious but with very strong support across the board for the above items there is no need to muddy the conversation with issues that are not being debated.

Airbnb in San Diego – Good Riddance to a Great Thing?

Last Wednesday morning, April 22, the City of San Diego Smart Growth and Land Use Committee held a public comment hearing on the topic of short-term rentals in San Diego in advance of creating a proposal clarifying the status of this sort of property use and potentially creating additional rules and regulations.

2015-04-22 09.25.26
After the hearing room was full, many more waited in the lobby.

The meeting was attended by hundreds of San Diegans and testimony was heard in 30 minute chunks with those opposing restrictions on this property use alternating with those supporting restrictions.  Many, myself included, were unable to speak during the 4 hour meeting.  A continuance of the meeting will be held on May 29th for those that were unable to speak.

San Diego’s primary issue is it is a very desirable place to live and visit.  It’s a good problem to have.  Today there are more vacation rental properties than ever, the hotel industry just came off a record-breaking year, rents are high and rising, as are property prices.  There is more demand for every type of property than supply can keep up with.  Further impacting the supply is a strong sentiment across most of the city against increased density and/or building heights.

The city is approaching this issue in the wrong way.  A small number of San Diegans have had issues with short-term rentals – mostly complaints of noise, trash, or impacts on street parking.  For those not familiar with common San Diegan complaints, the lack of pavement on which to park private vehicles at public expense is nearly always the top of the list.  Joni Mitchell is probably crying.  More likely, she’s darkly laughing.

The complaints raised have existing rules and penalties that can be applied.  If enforcement of those rules is the issue then the solution is to improve enforcement by increased staffing and resources.  The solution should not be to curtail the property rights of every property owner in the City of San Diego.  Banning or restricting the ability of property owners to use their property is not the answer to problems with enforcement of public nuisance laws.  It would quite literally mean reducing the property rights of hundreds of thousands of San Diegans due to the complaints of a few hundred or perhaps a few thousand.  That is not a relevant or appropriate response.

Restrictions on use of platforms like Airbnb, VRBO, HomeAway, and others would also be a real disservice to homeowners throughout San Diego.  For the first time, technology is putting the opportunity to utilize what is typically the largest asset a family owns, their home, in the hands of every property owner.  Vacation rentals have existed for decades in San Diego but were mostly relegated to property management firms and wealthy individuals that could hire staff to manage the properties.  Today, this is possible to the average person whether they are renting their home once a year or every night of the month.  This is a great thing.  It also means many dollars coming into and staying in San Diego, benefiting our entire economy.  Unlike hotels, which are often owned by non-local companies, home-sharing brings dollars into our city and keeps them here – in the pockets of our friends and neighbors.  Win win.

Are there bad actors among the property owners and visitors in San Diego? Certainly.  There are also bad actors among homeowners and renters.  When there is an issue there are tools to remedy them.  Utilize the tools we have, don’t take away a great opportunity for all property owners in San Diego and a boon to our economy across the board.